Resolved on July 22, 2026.
What's happening: We're currently experiencing an issue in the AI Defense tenant onboarding flow that is preventing some new tenants from being onboarded successfully. Impact: Onboarding for affected tenants is temporarily disrupted. Status: The team has identified the root cause and a fix is in progress. We'll confirm once it's resolved and validated. Note: No impact to existing customers, new onboarding is stalled for now. AI Defense Status Page : https://status.aidefense.security.cisco.com/
Update timeline
- resolved Jul 22, 2026, 09:44 AM UTC
What's happening: We're currently experiencing an issue in the AI Defense tenant onboarding flow that is preventing some new tenants from being onboarded successfully. Impact: Onboarding for affected tenants is temporarily disrupted. Status: The team has identified the root cause and a fix is in progress. We'll confirm once it's resolved and validated. Note: No impact to existing customers, new onboarding is stalled for now. AI Defense Status Page : https://status.aidefense.security.cisco.com/
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