Resolved after 2 hours 58 minutes, affecting User Interface and Sign-On, on December 3, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Dec 03, 2025, 02:01 PM UTC
SCC UI is facing frequent intermittent timeouts. We're looking into the root cause of the issue. We will keep you posted about the progress in issue resolution.
- investigating Dec 03, 2025, 03:23 PM UTC
We are seeing the improvement in our service. And our User Interface & Sign-On are slowly recovering back now.
- investigating Dec 03, 2025, 03:28 PM UTC
We are continuing to investigate this issue.
- investigating Dec 03, 2025, 03:56 PM UTC
We continue to see improved responsiveness in our service.
- monitoring Dec 03, 2025, 04:15 PM UTC
We are observing SCC login functionality is stabilizing. We are currently monitoring our system
- monitoring Dec 03, 2025, 04:16 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 03, 2025, 04:59 PM UTC
This incident has been resolved.
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