Resolved after 43 minutes, affecting Sign-On, on December 11, 2025.
A fix has been identified and we are currently monitoring
Affected components
Sign-On
Update timeline
- investigating Dec 11, 2025, 03:36 PM UTC
We're currently investigating an issue affecting customers with CCI integrated to their SCSO accounts: Problem: Auto-redirect from https://sign-on.security.cisco.com/ to https://id.cisco.com/ is no longer working after email entry. Workaround: Users need to manually select "Other login option" → "Cisco" to access their accounts. Will update as we have more information.
- monitoring Dec 11, 2025, 04:13 PM UTC
A fix has been identified and we are currently monitoring
- resolved Dec 11, 2025, 04:20 PM UTC
This incident has been resolved.
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