SecureX sign-on incident

SCC Sign-On Affected by Duo Authentication Outage

Minor Resolved View vendor source →

SecureX sign-on experienced a minor incident on December 12, 2025 affecting Sign-On, lasting 3h 43m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2025, 07:34 AM UTC
Resolved
Dec 12, 2025, 11:17 AM UTC
Duration
3h 43m
Detected by Pingoru
Dec 12, 2025, 07:34 AM UTC

Affected components

Sign-On

Update timeline

  1. investigating Dec 12, 2025, 07:34 AM UTC

    We are currently experiencing an issue affecting Duo Single Sign-On (SSO) functionality. Our team is actively working to resolve this matter. We will provide updates as progress is made.

  2. monitoring Dec 12, 2025, 08:17 AM UTC

    We are seeing improvement in our system. We are currently monitoring the system.

  3. monitoring Dec 12, 2025, 09:04 AM UTC

    We are seeing improvement in our system. We are currently monitoring the system.

  4. monitoring Dec 12, 2025, 10:06 AM UTC

    We are currently monitoring the system

  5. resolved Dec 12, 2025, 11:17 AM UTC

    This incident has been resolved.