SecureX sign-on incident
[SecureX] Firefox only: Secure Connection Failed
Resolved after 3 hours 19 minutes, on February 5, 2022.
Customers using Firefox experience a "Secure Connection Failed" error when attempting to access SecureX. This is due to an intermediate certification authority failure. Workaround is to use a different web browser such as Chrome or Safari. Incident response team: SecureX Ops
Update timeline
- identified Feb 05, 2022, 12:24 AM UTC
Customers using Firefox experience a "Secure Connection Failed" error when attempting to access SecureX. This is due to an intermediate certification authority failure. Workaround is to use a different web browser such as Chrome or Safari. Incident response team: SecureX Ops
- resolved Feb 05, 2022, 03:43 AM UTC
This incident has been resolved.
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