Resolved after 6 hours 26 minutes, affecting Sign-On, on September 18, 2025.
We are continuing to work on a fix for this issue.
Affected components
Sign-On
Update timeline
- identified Sep 18, 2025, 12:52 AM UTC
Security cloud control currently experiencing an issue with login to the service via SMS authentication method (MFA). All other multi factor authentication methods are working fine. Team is currently working on implementing a fix
- identified Sep 18, 2025, 12:53 AM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 18, 2025, 07:18 AM UTC
SMS MFA login issue fixed
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