Secureworks experienced a notice incident on August 16, 2025, lasting 56m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 16, 2025, 07:00 AM UTC
Alerts are delayed by up to three hours in charlie and delta. Other environments are delayed by up to one hour. We are working to clear the backlog.
- identified Aug 16, 2025, 07:00 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 16, 2025, 07:57 AM UTC
Alerting is caught up.