Secureworks incident

Auth processing delays in Charlie, Delta & Echo

Minor Resolved View vendor source →

Secureworks experienced a minor incident on August 21, 2025, lasting 21h 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 03:32 PM UTC
Resolved
Aug 22, 2025, 12:36 PM UTC
Duration
21h 3m
Detected by Pingoru
Aug 21, 2025, 03:32 PM UTC

Update timeline

  1. monitoring Aug 21, 2025, 03:32 PM UTC

    Charlie Delta and Echo are currently experiencing auth alert processing delays and are recovering

  2. monitoring Aug 21, 2025, 03:34 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Aug 21, 2025, 06:15 PM UTC

    Echo is back to normal, auth alerts from Charlie and Delta are still delayed but recovering...

  4. resolved Aug 22, 2025, 12:36 PM UTC

    This incident has been resolved.