Secureworks incident

Taegis event processing lag in all environments

Notice Resolved View vendor source →

Secureworks experienced a notice incident on September 17, 2025, lasting 4h 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2025, 07:02 PM UTC
Resolved
Sep 17, 2025, 11:33 PM UTC
Duration
4h 31m
Detected by Pingoru
Sep 17, 2025, 07:02 PM UTC

Update timeline

  1. identified Sep 17, 2025, 07:02 PM UTC

    All Taegis environments are experiencing event processing lag. We're working to address the slow down.

  2. monitoring Sep 17, 2025, 08:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 17, 2025, 11:33 PM UTC

    This incident has been resolved.