Secureframe Outage History

Secureframe is up right now

Secureframe had 8 outages in the last 2 years totaling 23h 55m of downtime — averaging 0.3 incidents per month.

There were 8 Secureframe outages since November 18, 2025 totaling 23h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.secureframe.com

Major June 9, 2026

Secureframe Agent devices missing from inventory

Detected by Pingoru
Jun 09, 2026, 06:39 PM UTC
Resolved
Jun 10, 2026, 02:11 AM UTC
Duration
7h 32m
Affected: Secureframe Agent
Timeline · 2 updates
  1. identified Jun 09, 2026, 06:39 PM UTC

    We've identified an issue where some devices managed by the Secureframe Agent dropped out of asset inventory, which is causing related tests to fail.

  2. resolved Jun 10, 2026, 02:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 27, 2026

Sign in issues with "Sign in with Microsoft"

Detected by Pingoru
May 27, 2026, 07:12 PM UTC
Resolved
May 27, 2026, 07:44 PM UTC
Duration
32m
Affected: Web Application
Timeline · 5 updates
  1. investigating May 27, 2026, 07:12 PM UTC

    We are aware of issues with using the "Sign in with Microsoft" login to the Secureframe application. We have identified a cause and we are starting mitigation

  2. identified May 27, 2026, 07:21 PM UTC

    The issue is identified, and we are also seeing Microsoft Intune syncs failing due to a similar issue. Both fixes are forthcoming shortly.

  3. identified May 27, 2026, 07:23 PM UTC

    Azure Devops syncs are similarly affected, with the same fix planned.

  4. monitoring May 27, 2026, 07:39 PM UTC

    A fix has been implemented and we are monitoring.

  5. resolved May 27, 2026, 07:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 1, 2026

Cloud Sync Failures - Secureframe Platform

Detected by Pingoru
Apr 01, 2026, 04:11 PM UTC
Resolved
Apr 01, 2026, 04:36 PM UTC
Duration
25m
Affected: Web Application
Timeline · 3 updates
  1. identified Apr 01, 2026, 04:11 PM UTC

    We have identified an issue where Cloud Syncs failed overnight, and may have incorrectly updated Cloud Test statuses.

  2. identified Apr 01, 2026, 04:24 PM UTC

    We have started remediation to resync these connections across the plaform.

  3. resolved Apr 01, 2026, 04:36 PM UTC

    This incident has been resolved, and tests should now show the correct values.

Read the full incident report →

Major February 23, 2026

Secureframe Agent - UK - syncs are not working

Detected by Pingoru
Feb 23, 2026, 07:03 PM UTC
Resolved
Feb 23, 2026, 10:19 PM UTC
Duration
3h 15m
Affected: Secureframe Agent
Timeline · 5 updates
  1. identified Feb 23, 2026, 07:03 PM UTC

    We have identified the issue and are working on a remediation now.

  2. identified Feb 23, 2026, 07:27 PM UTC

    We are continuing to work on the fix for this issue.

  3. identified Feb 23, 2026, 07:55 PM UTC

    We are continuing to work on the fix for this issue.

  4. identified Feb 23, 2026, 09:17 PM UTC

    We are continuing to work on the fix for this issue.

  5. resolved Feb 23, 2026, 10:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 20, 2026

Issues with Google Workspace connections

Detected by Pingoru
Jan 20, 2026, 04:59 PM UTC
Resolved
Jan 21, 2026, 12:00 AM UTC
Duration
7h 1m
Affected: Web Application
Timeline · 4 updates
  1. identified Jan 20, 2026, 04:59 PM UTC

    We have identified an issue with Secureframe integrations being disconnected from Google Workspaces, this issue has been corrected and we will reconnect any disconnected integrations affected.

  2. identified Jan 20, 2026, 08:27 PM UTC

    We are deploying a fix for this shortly - this fix will automatically reconnect these disconnected integrations.

  3. monitoring Jan 20, 2026, 11:49 PM UTC

    A fix has been implemented and is rolling out to all affected customers.

  4. resolved Jan 21, 2026, 12:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 12, 2025

Personnel Page Crashing for US/UK users

Detected by Pingoru
Dec 12, 2025, 06:51 PM UTC
Resolved
Dec 12, 2025, 09:12 PM UTC
Duration
2h 21m
Affected: Web Application
Timeline · 6 updates
  1. investigating Dec 12, 2025, 06:51 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 12, 2025, 07:29 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 12, 2025, 07:57 PM UTC

    We are continuing to investigate this issue.

  4. identified Dec 12, 2025, 08:13 PM UTC

    The issue has been identified and we are implementing a fix.

  5. identified Dec 12, 2025, 08:30 PM UTC

    We have validated a fix for this issue, and will be deploying this fix to our Production code and all regions shortly.

  6. resolved Dec 12, 2025, 09:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 5, 2025

Increased error rates with login

Detected by Pingoru
Dec 05, 2025, 09:22 AM UTC
Resolved
Dec 05, 2025, 09:36 AM UTC
Duration
13m
Affected: Web Application
Timeline · 3 updates
  1. identified Dec 05, 2025, 09:22 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Dec 05, 2025, 09:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 05, 2025, 09:36 AM UTC

    This incident has been resolved.

Read the full incident report →