Secured Signing incident

DNS Issue

Resolved after 17 minutes, affecting Secured Signing Website NZ Region and Secured Signing - PKI Digital Signature Service and 1 more, on March 11, 2021.

investigating Mar 11, 2021, 12:43 AM UTC

All good Now DYN DNS Worldwide back online, Secured Signing up and running, allservcie are active

Started
Mar 11, 2021, 12:26 AM UTC
Resolved
Mar 11, 2021, 12:44 AM UTC
Duration
17m
Detected by Pingoru
Mar 11, 2021, 12:26 AM UTC

Affected components

Secured Signing Website NZ RegionSecured Signing - PKI Digital Signature ServiceSecured Signing APISecured Signing SMS ServiceSecured Signing Video Signing ServiceSecured Signing Video Confirmation ServiceSecured Signing ID Verification ServiceSecured Signing KBA ServiceSecured Signing ID Check Service

Update timeline

  1. investigating Mar 11, 2021, 12:26 AM UTC

    Dyn DNS service is down worldwide effecting access to secured signing website

  2. investigating Mar 11, 2021, 12:37 AM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 11, 2021, 12:43 AM UTC

    All good Now DYN DNS Worldwide back online, Secured Signing up and running, allservcie are active

  4. resolved Mar 11, 2021, 12:44 AM UTC

    This incident has been resolved.

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