SecureCo experienced a major incident on February 1, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Feb 06, 2024, 06:34 AM UTC
Inbound and Outbound call Failures in AU1 SYD pop effecting some Inbound and/or Outbound calls from connecting successfully. Issue observed approx 8am and under investigation Confirmed P1 at 8:50am. Engineering Resolution and 10:46am