SecureCo incident

AU1 Call Failures and Longer than Usual Connect Times

Minor Resolved View vendor source →

SecureCo experienced a minor incident on June 2, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2025, 03:30 PM UTC
Resolved
Jun 02, 2025, 03:30 PM UTC
Duration
—
Detected by Pingoru
Jun 02, 2025, 03:30 PM UTC

Update timeline

  1. resolved Jun 02, 2025, 07:32 PM UTC

    We are aware of ongoing issues with the Cloud Provider hosting our AU1 region since approximately 01:30 AEST 03/06/25 and have taken action to mitigate the issue until it is fully resolved, at this stage we are monitoring to ensure there is no further impact to customers. Update 07:20 AEST: We are continuing to monitor the resolution activities by our cloud provider and monitor for customer impact, with no known customer impact at this time.