SecureAuth incident

Passwordless- Investigating Issue affecting mfa.acceptto.com

Resolved after 1 hour 1 minute, affecting Application, on April 21, 2026.

resolved Apr 21, 2026, 05:48 AM UTC

This incident has been resolved. An RCA will be added to the post mortem once the investigation is complete. If you have any questions regarding this matter or are experiencing any problems, please let us know by logging a ticket at https://support.secureauth.com. Thank you.

Started
Apr 21, 2026, 04:47 AM UTC
Resolved
Apr 21, 2026, 05:48 AM UTC
Duration
1h 1m
Detected by Pingoru
Apr 21, 2026, 04:47 AM UTC

Affected components

Application

Update timeline

  1. investigating Apr 21, 2026, 04:47 AM UTC

    We are currently investigating an issue affecting mfa.acceptto.com. We will provide updates as soon as we have more information. If you have any questions in the meantime, please log a case at https://support.secureauth.com.

  2. monitoring Apr 21, 2026, 04:56 AM UTC

    We have identified the issue and have implemented a fix. We will continue to monitor closely. An RCA will be added to the post mortem once the investigation is complete. If you have any questions regarding this matter or are experiencing any problems, please let us know by logging a ticket at https://support.secureauth.com. Thank you.

  3. resolved Apr 21, 2026, 05:48 AM UTC

    This incident has been resolved. An RCA will be added to the post mortem once the investigation is complete. If you have any questions regarding this matter or are experiencing any problems, please let us know by logging a ticket at https://support.secureauth.com. Thank you.

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