Secure Malware Analytics incident

SMA US is experiencing delays in processing the sample analysis results

Minor Resolved View vendor source →

Secure Malware Analytics experienced a minor incident on November 21, 2025 affecting US Threat Grid Portal (Panacea), lasting 7h 12m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 07:26 PM UTC
Resolved
Nov 22, 2025, 02:38 AM UTC
Duration
7h 12m
Detected by Pingoru
Nov 21, 2025, 07:26 PM UTC

Affected components

US Threat Grid Portal (Panacea)

Update timeline

  1. investigating Nov 21, 2025, 07:26 PM UTC

    We are experiencing delays in processing the sample analysis results. Analysis results for some samples may be delayed. We have deployed additional resources to address the issue and continue to monitor the performance

  2. resolved Nov 22, 2025, 02:38 AM UTC

    This incident has been resolved.