Secure Malware Analytics incident

US/Can Degraded Performance

Notice Resolved View vendor source →

Secure Malware Analytics experienced a notice incident on July 6, 2026 affecting US Threat Grid Portal (Panacea) and Canada Threat Grid Portal (Panacea), lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 03:24 PM UTC
Resolved
Jul 06, 2026, 03:49 PM UTC
Duration
25m
Detected by Pingoru
Jul 06, 2026, 03:24 PM UTC

Affected components

US Threat Grid Portal (Panacea)Canada Threat Grid Portal (Panacea)

Update timeline

  1. investigating Jul 06, 2026, 03:19 PM UTC

    Verdicts are taking longer to report than normal. The root cause is being investigated.

  2. investigating Jul 06, 2026, 03:24 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 06, 2026, 03:36 PM UTC

    After investigation, it appears there is no customer effort -- this is strictly happening on a backup site.

  4. resolved Jul 06, 2026, 03:49 PM UTC

    This incident has been resolved.