Secure Malware Analytics incident

SMA US is down

Critical Resolved View vendor source →

Secure Malware Analytics experienced a critical incident on December 2, 2025 affecting US Threat Grid Portal (Panacea), lasting 5h 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2025, 10:32 AM UTC
Resolved
Dec 02, 2025, 03:48 PM UTC
Duration
5h 15m
Detected by Pingoru
Dec 02, 2025, 10:32 AM UTC

Affected components

US Threat Grid Portal (Panacea)

Update timeline

  1. investigating Dec 02, 2025, 10:32 AM UTC

    We are currently investigating this issue.

  2. monitoring Dec 02, 2025, 10:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 02, 2025, 03:48 PM UTC

    This incident has been resolved.