SearchStax experienced a minor incident on November 21, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Nov 21, 2025, 11:55 PM UTC
Nov 21, 15:55 PST Resolved - All track events have been successful over the last hour, and we no longer see any errors for any Site Search Dashboard requests for analytics in US Region. The incident has been resolved. Nov 21, 14:53 PST Monitoring - A fix has been implemented and we are monitoring the results. Nov 21, 13:34 PST Investigating - We are seeing a high error rate with Analytics in the US Region. Our team is investigating the issue. Analytics from the Site Search Dashboard may return 5xx errors, and tracking for analytics may be impacted for clients.