Search.io incident
Some users are unable to login to the customer console
Minor Vendor's status page →
Resolved after 24 minutes, affecting Customer Console, on June 16, 2023.
Connectivity is returning and logins are now working. Monitoring to confirm
Affected components
Customer Console
Update timeline
- identified Jun 16, 2023, 06:30 AM UTC
We are seeing elevated errors in network connectivity due to an ongoing issue in one of our cloud providers which is preventing some users from logging into the customer console. Our engineering team is working on mitigating the problem.
- monitoring Jun 16, 2023, 06:49 AM UTC
Connectivity is returning and logins are now working. Monitoring to confirm
- resolved Jun 16, 2023, 06:55 AM UTC
This incident has been resolved.
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