Scurri experienced a notice incident on October 29, 2025 affecting Scurri Platform API and Scurri front-end, lasting 15h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:54 PM UTC
We have identified a degradation with An Post label generation this afternoon and have raised this with their Service Desk. We will update you as soon as we have further information. Please check back here for updates on this issue.
- identified Oct 29, 2025, 05:55 PM UTC
An Post has confirmed that the issue has been identified, and that they are working with Microsoft Azure to resolve. We will update you again once we have further information.
- monitoring Oct 29, 2025, 09:30 PM UTC
Our monitoring has shown recovery of the An Post service over the last 30 minutes. Microsoft Azure status page advises that they expect full recovery by 23:30 today 29th October. We will continue to monitor and confirm full resolution once we've received an update from An Post
- resolved Oct 30, 2025, 08:11 AM UTC
This incident has now been resolved and we an see that An Post labels are being generated successfully.