Resolved after 23 hours 42 minutes, affecting Scurri Platform API and Scurri front-end, on July 12, 2022.
After monitoring we have confirmed that no further issues occurred But if you experience any issues please don't hesitate to contact our support team at [email protected]
Affected components
Update timeline
- investigating Jul 12, 2022, 03:34 PM UTC
We have identified an issue with FedEx services where there are issues when trying to generate labels, we are currently investigating with high priority. As soon as we have further information we will update this incident.
- monitoring Jul 12, 2022, 04:28 PM UTC
FedEx has resolved an issue on their side and labels are now generating as expected. We will continue to monitor over the next few hours to make sure that there are no further issues
- resolved Jul 13, 2022, 03:17 PM UTC
After monitoring we have confirmed that no further issues occurred But if you experience any issues please don't hesitate to contact our support team at [email protected]
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