Resolved after 1 day 16 hours, affecting Scurri Platform API and Scurri front-end, on July 19, 2022.
We are awaiting an update from Evri to confirm that the root cause of the intermittent issues experienced Tuesday evening has been resolved. Our monitoring systems show that the service has been restored.
Affected components
Update timeline
- investigating Jul 19, 2022, 04:12 PM UTC
We have identified an intermittent issue when connecting to Evri's server to generate labels. We have raised this with Hermes for investigation. As soon as we have an update we will update this incident.
- monitoring Jul 20, 2022, 08:51 AM UTC
We are awaiting an update from Evri to confirm that the root cause of the intermittent issues experienced Tuesday evening has been resolved. Our monitoring systems show that the service has been restored.
- resolved Jul 21, 2022, 08:14 AM UTC
Hermes has confirmed this issue has been fully resolved.
Your product runs on more than Scurri
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services