Screencastify Outage History
Screencastify is up right nowPingoru has recorded 35 incidents for Screencastify: 4 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 1 | 336 of 744 (45%) |
| September 2026 | 2 | 95 of 720 (13%) |
| October 2026 | 0 | 0 of 527 (0%) |
Incidents, newest first
Minor September 14, 2026 Webcam Not Appearing During Full Screen Recordings. 3d 23h New recordings
Started Sep 14, 2026, 05:27 PM UTC· resolved Sep 18, 2026, 04:48 PM UTC
- investigating Sep 14, 2026, 05:27 PM UTC
We are investigating an issue where the webcam may not appear as expected when starting a Full Screen recording. Our team is actively working to identify and resolve the issue. Workaround: If your webcam does not appear, open the drawing tools, turn the camera off, and then turn it back on. The webcam should then display as expected. We’ll provide additional updates here as they become available.
- identified Sep 15, 2026, 05:42 PM UTC
Our team has identified a fix for the issue causing the webcam not to appear during full screen recordings. We’ll provide another update once the fix has been released.
- monitoring Sep 16, 2026, 03:30 PM UTC
The fix for the webcam not appearing during full screen recordings has been released for Chrome users. Chrome users should ensure they are using the latest version of the Screencastify extension to receive the fix. No additional action is required. The fix for Microsoft Edge users is still pending approval and publication. We’ll continue monitoring and will provide another update once the Edge extension has been released.
- resolved Sep 18, 2026, 04:48 PM UTC
The fix for the webcam not appearing during full screen recordings is now available for both Chrome and Microsoft Edge users. Users should ensure they are using the latest version of the Screencastify extension to receive the fix. No additional action is required. This incident is now resolved.
Notice August 6, 2026 Verification Email Delivery Issues 29d 15h
Started Aug 06, 2026, 08:07 PM UTC· resolved Sep 05, 2026, 11:50 AM UTC
- investigating Aug 06, 2026, 08:07 PM UTC
We are investigating reports that some users may not receive their account verification email when signing up for Screencastify, preventing them from completing the registration process. Our Engineering team is actively investigating the underlying cause. If you are affected, you may not receive the verification email after creating your account. We will provide updates on this page as more information becomes available.
- identified Aug 12, 2026, 06:28 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 05, 2026, 11:50 AM UTC
This incident has been resolved.
Notice July 12, 2026 Resolved: Service Disruption Affecting Login, Recording, and Video Playback –
Started Jul 12, 2026, 09:30 PM UTC· resolved Jul 12, 2026, 09:30 PM UTC
- resolved Jul 14, 2026, 07:24 PM UTC
We have resolved an incident that affected login, video playback, and recording. During this incident, some users were unable to sign in, access existing recordings, or create new recordings. Our engineering team identified the issue, implemented a fix, and confirmed that all affected services have been restored. We apologize for the disruption and appreciate your patience while we worked to resolve the issue.
Notice June 12, 2025 Google Cloud Outage –
Started Jun 12, 2025, 06:30 PM UTC· resolved Jun 12, 2025, 06:30 PM UTC
- resolved Aug 14, 2025, 05:07 PM UTC
Our host, Google Cloud, was experiencing an outage resulting in a complete outage of the Screencastify webapp and extension.