Zyte incident

Performance degradation in Smart Proxy Manager

Resolved after 6 hours 24 minutes, affecting Smart Proxy Manager, on December 4, 2024.

monitoring Dec 04, 2024, 10:57 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 04, 2024, 07:00 AM UTC
Resolved
Dec 04, 2024, 01:25 PM UTC
Duration
6h 24m
Detected by Pingoru
Dec 04, 2024, 07:00 AM UTC

Affected components

Smart Proxy Manager

Update timeline

  1. investigating Dec 04, 2024, 07:00 AM UTC

    We are currently experiencing downtime with our Smart proxy manager service, some users might experience "503 Crawlera Server Unavailable" error. We are actively working on restoring the service. We will update here as soon as the issue is resolved.

  2. monitoring Dec 04, 2024, 10:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 04, 2024, 01:25 PM UTC

    This incident has been resolved.

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