Scorechain Outage History

Scorechain is up right now

Scorechain had 10 outages in the last 2 years totaling 31h 26m of downtime — averaging 0.4 incidents per month.

There were 10 Scorechain outages since July 11, 2025 totaling 31h 26m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.scorechain.com

Major June 30, 2026

Bitcoin blockchain general outage

Detected by Pingoru
Jun 30, 2026, 03:36 PM UTC
Resolved
Jun 30, 2026, 05:52 PM UTC
Duration
2h 16m
Affected: www.scorechain.comAPI and application
Timeline · 3 updates
  1. investigating Jun 30, 2026, 03:36 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 30, 2026, 03:52 PM UTC

    A fix has been implemented, and we are continuously monitoring the service to ensure stability as we work to restore full normal service.

  3. resolved Jun 30, 2026, 05:52 PM UTC

    This incident has been resolved. The error rate has returned to normal levels and the service is now fully operational. We have confirmed stable performance across all Bitcoin blockchain operations. Thank you for your patience while we worked to resolve this issue.

Read the full incident report →

Notice February 26, 2026

Dogecoin blockchain delay

Detected by Pingoru
Feb 26, 2026, 11:16 PM UTC
Resolved
Feb 27, 2026, 08:44 AM UTC
Duration
9h 27m
Affected: API and application
Timeline · 2 updates
  1. investigating Feb 26, 2026, 11:16 PM UTC

    The Dogecoin blockchain synchronization is currently blocked. We are currently working on a fix, we'll keep you updated.

  2. resolved Feb 27, 2026, 08:44 AM UTC

    We have implemented a fix in our Dogecoin block parser. All Dogecoin servers have been fully restored and are up-to-date on the chain.

Read the full incident report →

Notice February 21, 2026

Ton blockchain delay

Detected by Pingoru
Feb 21, 2026, 10:18 AM UTC
Resolved
Feb 21, 2026, 12:14 PM UTC
Duration
1h 56m
Affected: API and application
Timeline · 4 updates
  1. investigating Feb 21, 2026, 10:18 AM UTC

    Hello, Due to an incident at one of our service providers, the TON blockchain synchronization is blocked at since Saturday, 21 February 2026 08:01 GMT. We are currently working on a workaround. Regards

  2. identified Feb 21, 2026, 10:18 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 21, 2026, 11:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 21, 2026, 12:14 PM UTC

    We are now synced again with TON blockchain, Thanks for your patience.

Read the full incident report →

Major December 24, 2025

Solana blockchain scoring unavailable

Detected by Pingoru
Dec 24, 2025, 10:54 AM UTC
Resolved
Dec 24, 2025, 12:07 PM UTC
Duration
1h 13m
Affected: API and application
Timeline · 3 updates
  1. identified Dec 24, 2025, 10:54 AM UTC

    We have identified an outage impacting access to Solana blockchain related components. We are actively working on a fix to restore access to Solana blockchain scoring. We will keep you updated.

  2. monitoring Dec 24, 2025, 11:49 AM UTC

    A fix has been applied and Solana access is restored. We are currently monitoring stability.

  3. resolved Dec 24, 2025, 12:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 18, 2025

TON delay

Detected by Pingoru
Nov 18, 2025, 01:50 PM UTC
Resolved
Nov 18, 2025, 02:57 PM UTC
Duration
1h 7m
Affected: API and application
Timeline · 2 updates
  1. identified Nov 18, 2025, 01:50 PM UTC

    Hello, Due to an incident at one of our service providers, the TON blockchain synchronization is blocked at block 1763470762. We are currently working on a workaround. Regards

  2. resolved Nov 18, 2025, 02:57 PM UTC

    The problem is now resolved. We apologize for the inconvenience.

Read the full incident report →

Major October 6, 2025

⚠️ Temporary Issue Affecting Custom Scores ⚠️

Detected by Pingoru
Oct 06, 2025, 03:54 PM UTC
Resolved
Oct 06, 2025, 04:02 PM UTC
Duration
8m
Affected: API and application
Timeline · 2 updates
  1. identified Oct 06, 2025, 03:54 PM UTC

    Custom scores for entities and entity types are currently not applied in the scoring algorithm. Default scores have been used since a few hours ago. Our team is working to fix this as soon as possible. We will keep your informed

  2. resolved Oct 06, 2025, 04:02 PM UTC

    The issue has been resolved. Services are now back to normal. We apologize for any inconvenience caused.

Read the full incident report →

Notice July 30, 2025

Polygon blockchain general outage

Detected by Pingoru
Jul 30, 2025, 12:00 PM UTC
Resolved
Jul 30, 2025, 06:49 PM UTC
Duration
6h 49m
Affected: API and application
Timeline · 2 updates
  1. investigating Jul 30, 2025, 12:00 PM UTC

    We are currently monitoring the situation as Polygon node operators work to resolve an issue causing the blockchain to halt. At this time, no new blocks are being produced. We will provide updates as more information becomes available.

  2. resolved Jul 30, 2025, 06:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 28, 2025

Delay in TRON Blockchain Block Imports

Detected by Pingoru
Jul 28, 2025, 08:36 AM UTC
Resolved
Jul 28, 2025, 11:43 AM UTC
Duration
3h 7m
Affected: API and application
Timeline · 3 updates
  1. identified Jul 28, 2025, 08:36 AM UTC

    We are currently experiencing a delay of approximately 6 hours in importing blocks from the TRON blockchain. The issue has been identified, and a fix is currently being deployed. We are closely monitoring the situation and will provide updates as progress is made. Thank you for your patience and understanding.

  2. monitoring Jul 28, 2025, 09:21 AM UTC

    A fix has been implemented, and the backlog is now being processed. We estimate that the delay will be fully resolved within approximately 3 hours. We are continuing to monitor the situation and will provide updates as needed. Thank you for your patience and understanding.

  3. resolved Jul 28, 2025, 11:43 AM UTC

    The issue causing a delay of approximately 6 hours in importing blocks from the TRON blockchain has been fully resolved. A fix was successfully implemented, and the backlog has been cleared. The system is now fully operational and up to date. Thank you for your patience during this incident.

Read the full incident report →

Major July 15, 2025

Temporary Scoring Issue on UTXO-based Assets

Detected by Pingoru
Jul 15, 2025, 10:00 AM UTC
Resolved
Jul 15, 2025, 02:41 PM UTC
Duration
4h 41m
Affected: API and application
Timeline · 4 updates
  1. investigating Jul 15, 2025, 01:11 PM UTC

    We would like to inform you that we are currently experiencing issues with the risk scoring of UTXO-based assets such as Bitcoin, Litecoin, and similar blockchains. Please do not rely on the scoring and amounts for these assets at this time. Our technical team is actively working on resolving the issue, and we will notify you as soon as the situation is restored. We apologize for the inconvenience and thank you for your understanding.

  2. monitoring Jul 15, 2025, 02:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 15, 2025, 02:40 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 15, 2025, 02:41 PM UTC

    The incident has been resolved.

Read the full incident report →

Minor July 11, 2025

Service Alert: Search Functionality Issue

Detected by Pingoru
Jul 11, 2025, 09:18 AM UTC
Resolved
Jul 11, 2025, 09:59 AM UTC
Duration
40m
Affected: API and application
Timeline · 2 updates
  1. investigating Jul 11, 2025, 09:18 AM UTC

    We’re currently experiencing a production issue affecting the search functionality. We sincerely apologize for the inconvenience and are actively working to resolve the issue as quickly as possible. In the meantime, the scoring feature is still fully operational. You can continue using it directly via the following link: - https://app.scorechain.com/address/{BLOCKCHAIN}/{ADDRESS_HASH} - https://app.scorechain.com/transaction/{BLOCKCHAIN}/{TRANSACTION_HASH}

  2. resolved Jul 11, 2025, 09:59 AM UTC

    The root cause have been identified and fully resolved. We apologize for the inconvenience.

Read the full incident report →