SchoolData.net incident

Public page password reset is failing

Resolved after 59 minutes, on January 27, 2016.

investigating Jan 27, 2016, 07:40 PM UTC

We are currently looking into password resets not working from our public website. More to come.

Started
Jan 27, 2016, 07:40 PM UTC
Resolved
Jan 27, 2016, 08:40 PM UTC
Duration
59m
Detected by Pingoru
Jan 27, 2016, 07:40 PM UTC

Update timeline

  1. investigating Jan 27, 2016, 07:40 PM UTC

    We are currently looking into password resets not working from our public website. More to come.

  2. resolved Jan 27, 2016, 08:40 PM UTC

    We have identified the issue and have deployed a fix.

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