SchoolData.net incident

Database server issues

Resolved after 11 minutes, on April 20, 2017.

resolved Apr 20, 2017, 11:00 PM UTC

The issue appeared while we were relocating a database. A restart of services would not restore functionality so a server reboot was required. All functionality is now restored.

Started
Apr 20, 2017, 10:48 PM UTC
Resolved
Apr 20, 2017, 11:00 PM UTC
Duration
11m
Detected by Pingoru
Apr 20, 2017, 10:48 PM UTC

Update timeline

  1. investigating Apr 20, 2017, 10:48 PM UTC

    One of our database servers is currently having issues. We are working on a fix now. This does not affect all districts.

  2. resolved Apr 20, 2017, 11:00 PM UTC

    The issue appeared while we were relocating a database. A restart of services would not restore functionality so a server reboot was required. All functionality is now restored.

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