Resolved after 4 days 20 hours, on November 28, 2018.
Although we are marking this as resolved, we are continuing to monitor all systems and make any necessary improvements. If you encounter any persistent application slowdown, please contact us at [email protected] or 509-688-9536.
Update timeline
- investigating Nov 28, 2018, 09:32 PM UTC
We are aware of and are currently investigating slowdowns in our applications.
- investigating Nov 29, 2018, 05:07 PM UTC
We have identified some areas of improvement and have applied fixes accordingly. We are still working to find as many opportunities for improvement as we can.
- identified Dec 01, 2018, 02:59 AM UTC
Additional enhancements have been made. We are finalizing our improvements at this time.
- monitoring Dec 03, 2018, 03:07 AM UTC
We have added many improvements over multiple areas of our systems to increase speed during times of high user traffic. We are monitoring for any issues over the next week.
- resolved Dec 03, 2018, 05:38 PM UTC
Although we are marking this as resolved, we are continuing to monitor all systems and make any necessary improvements. If you encounter any persistent application slowdown, please contact us at [email protected] or 509-688-9536.
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