SchoolAI incident

Document uploads failing

Major Resolved View vendor source →

SchoolAI experienced a major incident on May 27, 2026 affecting Frontend, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 03:46 PM UTC
Resolved
May 27, 2026, 04:22 PM UTC
Duration
35m
Detected by Pingoru
May 27, 2026, 03:46 PM UTC

Affected components

Frontend

Update timeline

  1. investigating May 27, 2026, 03:46 PM UTC

    We are currently investigating the issue

  2. investigating May 27, 2026, 03:49 PM UTC

    A known issue causing multiple failures across the app related to File uploads, Create a Space, image generation, and Mission Control. We are identifying the root cause

  3. monitoring May 27, 2026, 04:16 PM UTC

    We have implemented a fix and are monitoring.

  4. resolved May 27, 2026, 04:22 PM UTC

    Document uploads appear to be working again, will continue to monitor