Scanii.com incident

Elevated error rates in AP1

Critical Resolved View vendor source →

Scanii.com experienced a critical incident on December 12, 2025 affecting api-ap1.scanii.com, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2025, 01:07 PM UTC
Resolved
Dec 12, 2025, 01:23 PM UTC
Duration
16m
Detected by Pingoru
Dec 12, 2025, 01:07 PM UTC

Affected components

api-ap1.scanii.com

Update timeline

  1. identified Dec 12, 2025, 01:07 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Dec 12, 2025, 01:20 PM UTC

    We identified a couple failing instances and have removed them from the pool

  3. resolved Dec 12, 2025, 01:23 PM UTC

    This incident has been resolved.