Scalyr incident

SSO Login Failure for Accounts in app.eu.scalyr.com, app.dataset.com, and app.eu.dataset.com

Resolved after 3 hours 16 minutes, on April 23, 2026.

resolved Apr 23, 2026, 07:34 PM UTC

Between 4:05 PM and 7:16 PM UTC, some DataSet customers may have experienced intermittent issues logging into the UI via SSO. This incident was limited strictly to the login interface; data ingestion and query capabilities were not impacted and remained fully operational throughout the event. Our engineering team has successfully mitigated the issue via a system rollback, and all SSO login services have been fully restored.

Started
Apr 23, 2026, 04:00 PM UTC
Resolved
Apr 23, 2026, 07:16 PM UTC
Duration
3h 16m
Detected by Pingoru
Apr 23, 2026, 04:00 PM UTC

Update timeline

  1. resolved Apr 23, 2026, 07:34 PM UTC

    Between 4:05 PM and 7:16 PM UTC, some DataSet customers may have experienced intermittent issues logging into the UI via SSO. This incident was limited strictly to the login interface; data ingestion and query capabilities were not impacted and remained fully operational throughout the event. Our engineering team has successfully mitigated the issue via a system rollback, and all SSO login services have been fully restored.

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