Scalr incident

Errors Relating to SSL

Major Resolved View vendor source →

Scalr experienced a major incident on May 19, 2026 affecting Scalr Platform, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 10:17 AM UTC
Resolved
May 19, 2026, 11:08 AM UTC
Duration
51m
Detected by Pingoru
May 19, 2026, 10:17 AM UTC

Affected components

Scalr Platform

Update timeline

  1. investigating May 19, 2026, 10:17 AM UTC

    Some customers are unable to log into Scalr due to SSL errors.

  2. identified May 19, 2026, 10:17 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 19, 2026, 10:18 AM UTC

    The release is being rolled back and we expect the fix to be completed in ~10-15 minutes

  4. monitoring May 19, 2026, 11:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring May 19, 2026, 11:01 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved May 19, 2026, 11:08 AM UTC

    This incident has been resolved.