Emergency Infrastructure Maintenance - Potential Service Disruptions

Update timeline

1. scheduled Oct 21, 2026, 01:00 PM UTC

   Starting October 21 at 15:00 CEST/UTC+2 (Paris time), our infrastructure provider will perform an urgent security update across all servers hosting Scalingo applications and databases in both regions, osc-fr1 and osc-secnum-fr1 . As part of this operation, our provider will perform workload migrations that may temporarily impact performance and potentially cause short periods of unavailability. Applications running multiple containers and databases using Business or Enterprise plans benefit from high-availability mechanisms that reduce the risk of downtime. However, these configurations cannot entirely eliminate the risk, as our infrastructure provider may perform maintenance on multiple workloads simultaneously. The maintenance is expected to take place continuously, 24/7, from Wednesday, October 21, to Monday, October 26, 2026. This timeframe is an estimate and may evolve. Our team will closely monitor the platform throughout this period and provide updates if necessary. We apologize for the short notice and any inconvenience this emergency maintenance may cause.

2. scheduled Oct 21, 2026, 05:00 PM UTC

   Starting October 21, our infrastructure provider will perform an urgent security update across all servers hosting Scalingo applications and databases in both regions, osc-fr1 and osc-secnum-fr1 . As part of this operation, our provider will perform workload migrations that may temporarily impact performance and potentially cause short periods of unavailability. Applications running multiple containers and databases using Business or Enterprise plans benefit from high-availability mechanisms that reduce the risk of downtime. However, these configurations cannot entirely eliminate the risk, as our infrastructure provider may perform maintenance on multiple workloads simultaneously. The maintenance is expected to take place continuously, 24/7, from Wednesday, October 21, to Monday, October 26, 2026. This timeframe is an estimate and may evolve. Our team will closely monitor the platform throughout this period and provide updates if necessary. We apologize for the short notice and any inconvenience this emergency maintenance may cause.

3. investigating Oct 22, 2026, 04:53 PM UTC

   Multiple database nodes will be restarted in the coming hour. Our team is fully mobilized to restart the database as quickly as possible to reduce the impact.