SavvyCal incident

Google rate limiting issues

Resolved after 1 hour 57 minutes, on March 12, 2021.

resolved Mar 12, 2021, 04:29 PM UTC

This issue appears to be resolved now. We will continue monitoring the system closely!.

Started
Mar 12, 2021, 02:31 PM UTC
Resolved
Mar 12, 2021, 04:29 PM UTC
Duration
1h 57m
Detected by Pingoru
Mar 12, 2021, 02:31 PM UTC

Update timeline

  1. investigating Mar 12, 2021, 02:31 PM UTC

    We are currently receiving intermittent rate limiting errors from Google when attempting to access their API. This may affect the accuracy of availability displayed on booking pages, calendar overlays, and the creation of calendar events. We are working to resolved this problem as quickly as possible..

  2. investigating Mar 12, 2021, 02:50 PM UTC

    To help reduce our volume of API requests, we've temporarily disabled consuming webhook notifications of changes to calendar events. This means you move or cancel a SavvyCal event on your Google Calendar, that change may not propagate back to SavvyCal..

  3. monitoring Mar 12, 2021, 04:01 PM UTC

    API errors have subsided. Our background processing for event changes is still disabled until we can be confident it will not trigger more errors..

  4. resolved Mar 12, 2021, 04:29 PM UTC

    This issue appears to be resolved now. We will continue monitoring the system closely!.

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