SavvyCal incident

SquadCast API is down

Resolved after 5 hours 6 minutes, on February 7, 2024.

identified Feb 07, 2024, 11:18 PM UTC

We've confirmed with the SquadCast team their API is currently experiencing an outage. Unfortunately, customers with SquadCast connected to their SavvyCal account may have experienced a flood of sessions getting created in their SquadCast account, due to the retry logic on our end. Until we confirm a fix from the SquadCast team, we've fully disabled the integration on our side..

Started
Feb 07, 2024, 11:18 PM UTC
Resolved
Feb 08, 2024, 04:24 AM UTC
Duration
5h 6m
Detected by Pingoru
Feb 07, 2024, 11:18 PM UTC

Update timeline

  1. identified Feb 07, 2024, 11:18 PM UTC

    We've confirmed with the SquadCast team their API is currently experiencing an outage. Unfortunately, customers with SquadCast connected to their SavvyCal account may have experienced a flood of sessions getting created in their SquadCast account, due to the retry logic on our end. Until we confirm a fix from the SquadCast team, we've fully disabled the integration on our side..

  2. resolved Feb 08, 2024, 04:24 AM UTC

    This incident has been resolved..

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