Savvas Outage History
Savvas is up right nowPingoru has recorded 50 incidents for Savvas: 15 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 4 of 744 (1%) |
| June 2026 | 2 | 1 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 2 | 66 of 744 (9%) |
| September 2026 | 3 | 14 of 720 (2%) |
| October 2026 | 0 | 0 of 526 (0%) |
Incidents, newest first
Minor September 25, 2026 Savvas Realize Assignment Loading Issue 2h 3m Realize
Started Sep 25, 2026, 05:29 PM UTC· resolved Sep 25, 2026, 07:32 PM UTC
- investigating Sep 25, 2026, 05:29 PM UTC
Our team is investigating an issue that may intermittently prevent users from accessing assignments. We are investigating this and will provide updates as available. If users encounter any issues, we recommend performing a cache clear to resolve the issue. This can be done by clicking Ctrl + Shift + R (Windows/Linux) or Cmd + Shift + R (Mac) on the affected page.
- resolved Sep 25, 2026, 07:32 PM UTC
Our team has corrected the issue.
Notice September 23, 2026 My Library Shared with me tab error 4h 2m Realize
Started Sep 23, 2026, 11:53 PM UTC· resolved Sep 24, 2026, 03:55 AM UTC
- investigating Sep 23, 2026, 11:53 PM UTC
The issue reported earlier with My Library not loading has been resolved, however we are still investigating a concern with the ‘Shared with me’ tab. There is a workaround to get to the content that has been shared until the issue can be resolved. If receiving the error: “Sorry, something went wrong. Please come back later.” Then paste this specific Savvas Realize url in the browser address bar: https://www.savvasrealize.com/dashboard/myLibrary/sharedWithMe?locale=en This will allow the user to resume all activity during their session.
- resolved Sep 24, 2026, 03:55 AM UTC
This incident has been resolved.
Notice September 23, 2026 Intermittent Savvas Realize My Library / Content Loading issues 7h 52m Realize
Started Sep 23, 2026, 03:59 PM UTC· resolved Sep 23, 2026, 11:51 PM UTC
- monitoring Sep 23, 2026, 03:59 PM UTC
Some users may see intermittent issues with content loading in My Library and potentially elsewhere within Savvas Realize. If users encounter any issues, we recommend performing a cache clear to resolve the issue. This can be done by clicking Ctrl + Shift + R (Windows/Linux) or Cmd + Shift + R (Mac) on the affected page. Our team is working to resolve this so that no cache clears are required.
- resolved Sep 23, 2026, 11:51 PM UTC
This incident has been resolved.
Minor August 28, 2026 Savvas Realize Classes Loading Issue –
Started Aug 28, 2026, 05:30 PM UTC· resolved Aug 28, 2026, 05:30 PM UTC
- resolved Aug 28, 2026, 06:38 PM UTC
We briefly experienced an issue where users were experiencing slowness and were unable to load Classes. Teams immediately identified the root cause and the issue is now resolved. We apologize for any inconvenience this might have caused. -Savvas Platform Management Team
Minor August 12, 2026 Math Digital Practice Assignment Issue 2d 18h Realize
Started Aug 12, 2026, 10:03 PM UTC· resolved Aug 15, 2026, 04:28 PM UTC
- investigating Aug 12, 2026, 10:03 PM UTC
Teachers and students using math digital practice assignments may intermittently see an alert notification when opening certain items. Uses can close the alert and move on. We are working to correct this as quickly as possible.
- resolved Aug 15, 2026, 04:28 PM UTC
This incident has been resolved.
Notice June 8, 2026 Login Issues 50m Realize, Realize Reports
Started Jun 08, 2026, 12:56 PM UTC· resolved Jun 08, 2026, 01:46 PM UTC
- investigating Jun 08, 2026, 12:56 PM UTC
We are aware and actively working to resolve issues with the Realize log in, Assessment Mastery Report, and Realize Admin Reports.
- investigating Jun 08, 2026, 01:42 PM UTC
The issue is resolved.
- investigating Jun 08, 2026, 01:42 PM UTC
Reports are now running as expected.
- resolved Jun 08, 2026, 01:46 PM UTC
This incident has been resolved.
Notice June 8, 2026 Intermittent issues in Realize 55m Realize, Realize Reader, EasyBridge
Started Jun 08, 2026, 12:50 PM UTC· resolved Jun 08, 2026, 01:46 PM UTC
- investigating Jun 08, 2026, 12:50 PM UTC
Users may be experiencing intermittent issues in Realize. Our teams are actively investigating the issue.
- resolved Jun 08, 2026, 01:46 PM UTC
This issue has been resolved.
Major May 8, 2026 Savvas Realize content loading issue 3h 49m Realize
Started May 08, 2026, 06:43 PM UTC· resolved May 08, 2026, 10:32 PM UTC
- investigating May 08, 2026, 06:43 PM UTC
Our team is reviewing a content issue which is preventing lesson plan pages from loading. Our team is investigating the issue and will work to resolve as soon as possible.
- investigating May 08, 2026, 06:46 PM UTC
We are continuing to investigate this issue.
- identified May 08, 2026, 09:59 PM UTC
The issue was identified and the team has verified the fix in our testing environment. We will be deploying a fix to the customer facing environment soon.
- resolved May 08, 2026, 10:32 PM UTC
This issue has been resolved.
Notice February 24, 2026 Outlier Student LMS: Quizzes and Exams temporarily unavailable 42m Outlier.org
Started Feb 24, 2026, 03:11 PM UTC· resolved Feb 24, 2026, 03:53 PM UTC
- identified Feb 24, 2026, 03:11 PM UTC
Students receive a network error modal when trying to submit quizzes and assignments, even when network connection is stable. We have identified a fix.
- identified Feb 24, 2026, 03:27 PM UTC
A fix has been deployed for Exams. Quizzes are still unavailable.
- monitoring Feb 24, 2026, 03:44 PM UTC
A fix has been implemented and we are monitoring the results. Students can now take Quizzes and Exams in the Outlier LMS.
- resolved Feb 24, 2026, 03:53 PM UTC
This incident has been resolved.
Notice February 10, 2026 Savvas Realize Interactive Content Loading Issue – Realize
Started Feb 10, 2026, 09:58 PM UTC· resolved Feb 10, 2026, 09:58 PM UTC
- resolved Feb 10, 2026, 09:58 PM UTC
Some customers may have noticed issues loading specific interactive features in Savvas Realize content items. The issue was triggered due to a problem with AWS, impacting many web sites across the Internet including Savvas Realize. The issue is resolved now and our engineers are closely monitoring system performance.
Minor January 23, 2026 Savvas Realize login issue 42m Realize
Started Jan 23, 2026, 05:59 PM UTC· resolved Jan 23, 2026, 06:41 PM UTC
- investigating Jan 23, 2026, 05:59 PM UTC
Some users are reporting issues with logging into Realize. Our team is investigating the issue and will provide an update as soon as possible.
- resolved Jan 23, 2026, 06:41 PM UTC
This incident has been resolved.
Notice December 19, 2025 Savvas Realize Login Issue 5h 29m Realize, Realize Reader, Realize Reports, EasyBridge and 4 more
Started Dec 19, 2025, 04:24 PM UTC· resolved Dec 19, 2025, 09:53 PM UTC
- identified Dec 19, 2025, 04:24 PM UTC
Some customers may be experiencing issues while logging in to Savvas Realize. To fix this issue, please clear your browser cookies and retry login.
- resolved Dec 19, 2025, 09:53 PM UTC
This incident has been resolved.
Major December 3, 2025 Savvas Platform Performance Issue 59m Realize, Realize Reader, Realize Reports, EasyBridge and 3 more
Started Dec 03, 2025, 06:01 PM UTC· resolved Dec 03, 2025, 07:00 PM UTC
- investigating Dec 03, 2025, 06:01 PM UTC
Savvas Realize, SuccessMaker, Realize Reader and Realize Admin Reports are experiencing performance issues which may impact users' ability to log in. Our team is reviewing the issue now and working to restore service.
- investigating Dec 03, 2025, 06:26 PM UTC
We are continuing to investigate this issue.
- resolved Dec 03, 2025, 07:00 PM UTC
This incident has been resolved. Our web host AWS experienced an issue which impacted Realize along with a number of other web sites. We appreciate your patience with this issue.
Major November 18, 2025 Outlier Services 3h 6m Outlier.org
Started Nov 18, 2025, 02:09 PM UTC· resolved Nov 18, 2025, 05:15 PM UTC
- investigating Nov 18, 2025, 02:09 PM UTC
Due to a partner outage, students are experiencing an elevated error rate when working through assignments. There are some instances when a student may not be able to get to the course.
- resolved Nov 18, 2025, 06:37 PM UTC
This incident has been resolved.
Major October 23, 2025 Savvas Login Issue 40m Realize, EasyBridge
Started Oct 23, 2025, 05:57 PM UTC· resolved Oct 23, 2025, 06:37 PM UTC
- investigating Oct 23, 2025, 05:57 PM UTC
Customers who access Realize via Easybridge, for example any customer using Single Sign On, will experience an issue logging in right now. Our team is aware of this and working to resolve as soon as possible. If you do receive an error message, you can go to the following URL once the error message displays: https://www.savvasrealize.com/dashboard/viewer
- resolved Oct 23, 2025, 06:37 PM UTC
We've temporarily routed all EasyBridge users directly to Realize. We're still working on restoring full EasyBridge capability to admins and to teachers and students who use EasyBridge to get to other tools like iLit.
Notice October 20, 2025 Savvas Realize Performance Issues 11h 55m Realize, Realize Reader, Realize Reports, EasyBridge and 2 more
Started Oct 20, 2025, 01:46 PM UTC· resolved Oct 21, 2025, 01:42 AM UTC
- monitoring Oct 20, 2025, 01:46 PM UTC
Due to an issue with our cloud services provider, users may see slow performing pages and other issues. We are monitoring the situation and in active dialog with our provider to resolve this as soon as possible.
- monitoring Oct 20, 2025, 04:38 PM UTC
A number of Savvas products may still be experiencing issues due to an ongoing AWS incident. We are working on recovering as soon as possible. You can follow the status of AWS' issues at https://health.aws.amazon.com/health/status
- monitoring Oct 20, 2025, 10:23 PM UTC
The AWS incident is still ongoing, but most Realize and other Savvas digital products are functioning normally. We are still monitoring the situation with AWS closely.
- resolved Oct 21, 2025, 01:42 AM UTC
This incident has been resolved.
Major September 26, 2025 Outlier by Savvas System Issue 18h 37m Outlier.org
Started Sep 26, 2025, 10:27 PM UTC· resolved Sep 27, 2025, 05:04 PM UTC
- identified Sep 26, 2025, 10:27 PM UTC
We're currently experiencing an unexpected issue that is preventing course assignments from appearing as expected. Our team is actively investigating the issue. We apologize for any inconvenience this may cause and appreciate your patience. We'll keep you updated through this channel and will work to resolve this as quickly as possible. -Outlier by Savvas Platform Management Team
- resolved Sep 27, 2025, 05:04 PM UTC
This incident has been resolved.
Minor September 9, 2025 Momentum Assessment Access Issue 6h 2m Realize
Started Sep 09, 2025, 04:33 PM UTC· resolved Sep 09, 2025, 10:35 PM UTC
- investigating Sep 09, 2025, 04:33 PM UTC
Students may experience a white screen when accessing Momentum Assessments. Additionally, some teachers have reported they are not able to see Momentum assessments within their Realize programs. Our team is reviewing this issue and will update here when it is resolved.
- resolved Sep 09, 2025, 10:35 PM UTC
This incident has been resolved.
Minor August 29, 2025 Outlier Interactive Graph Issue 3h 8m Outlier.org
Started Aug 29, 2025, 01:43 PM UTC· resolved Aug 29, 2025, 04:52 PM UTC
- investigating Aug 29, 2025, 01:43 PM UTC
One of the 3rd-party tools used in the Outlier student LMS is currently experiencing service disruptions. Outlier is working with the vendor to resolve the issue. Students in Calculus I, Precalculus, College Algebra, and Statistics courses will be unable to use our interactive graphs. We are actively working to resolve this issue and apologize for any inconvenience this may cause. We'll keep you updated through this channel and will work to resolve this issue as quickly as possible. -Outlier by Savvas Platform Management Team
- identified Aug 29, 2025, 02:20 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 29, 2025, 04:52 PM UTC
This incident has been resolved.
Notice August 21, 2025 Rostering Ingestion Reports 47m EasyBridge
Started Aug 21, 2025, 05:13 PM UTC· resolved Aug 21, 2025, 06:01 PM UTC
- investigating Aug 21, 2025, 05:13 PM UTC
We are aware of an issue preventing customer administrators from accessing the Errors and Warnings file from within Savvas EasyBridge. Our development team is actively working on a resolution with the highest priority. We sincerely apologize for the inconvenience and appreciate your patience as we work to restore full functionality.
- resolved Aug 21, 2025, 06:01 PM UTC
The issue affecting access to the errors and warnings file has been fully resolved. Customers should now be able to open and review these files without any issues. We appreciate your patience while our team worked to restore full functionality.
Minor July 9, 2025 Savvas Realize Teacher Experience Issues 1h 32m Realize
Started Jul 09, 2025, 08:14 PM UTC· resolved Jul 09, 2025, 09:46 PM UTC
- identified Jul 09, 2025, 08:14 PM UTC
Our team has identified an issue that may impact teachers' ability to customize assessments, add items in My Library, and create/add items to Playlists. We are working quickly to resolve this issue.
- resolved Jul 09, 2025, 09:46 PM UTC
This incident has been resolved. We appreciate your patience.
Critical June 4, 2025 Outlier.org: Student, Partner, and Admin LMS outage 31m Outlier.org
Started Jun 04, 2025, 04:02 PM UTC· resolved Jun 04, 2025, 04:33 PM UTC
- investigating Jun 04, 2025, 04:02 PM UTC
There is an infinite loading screen when trying to log in to dashboard.outlier.org, partners.outlier.org, or the internal Outlier admin dashboard.
- investigating Jun 04, 2025, 04:02 PM UTC
We are continuing to investigate this issue.
- identified Jun 04, 2025, 04:21 PM UTC
The issue has been identified and a fix is in process
- monitoring Jun 04, 2025, 04:22 PM UTC
A fix has been implemented and we are monitoring results.
- resolved Jun 04, 2025, 04:33 PM UTC
This incident has been resolved.
Major June 3, 2025 Savvas Realize Performance Issue 34m Realize
Started Jun 03, 2025, 10:27 PM UTC· resolved Jun 03, 2025, 11:01 PM UTC
- investigating Jun 03, 2025, 10:27 PM UTC
Our team is working to resolve a technical issue that is impacting users' ability to access Realize. We will restore service as soon as possible.
- resolved Jun 03, 2025, 11:01 PM UTC
This incident is resolved. Savvas Realize is fully operational.
Major May 19, 2025 Teachers Without an Existing Outlier Account Unable to Log In Via SSO 2d Outlier.org
Started May 19, 2025, 04:09 PM UTC· resolved May 21, 2025, 04:48 PM UTC
- investigating May 19, 2025, 04:09 PM UTC
Teachers using Single Sign-On to log into the Outlier LMS from Realize become stuck during the registration process and are unable to access the LMS. This issue only affects teachers without existing Outlier accounts. Our team is investigating the issue and will remedy as soon as possible.
- identified May 20, 2025, 12:59 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 21, 2025, 04:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 21, 2025, 04:48 PM UTC
This incident has been resolved.
Notice May 7, 2025 Realize performance issue 1d Realize
Started May 07, 2025, 01:42 PM UTC· resolved May 08, 2025, 01:57 PM UTC
- investigating May 07, 2025, 01:42 PM UTC
We are investigating an issue reported by some users that the Classes page and other pages in Realize are not loading properly. We are reviewing this and will will share updates as soon as possible.
- monitoring May 07, 2025, 09:55 PM UTC
Our team is actively monitoring and maintaining Realize system health while we work in parallel to implement a permanent fix for the issue that impacted page loading earlier today.
- resolved May 08, 2025, 01:57 PM UTC
This issue is resolved.