Savvas Outage History

Savvas is up right now

Savvas had 16 outages in the last 2 years totaling 109h 34m of downtime — averaging 0.7 incidents per month.

There were 16 Savvas outages since October 20, 2025 totaling 109h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.savvas.com

Minor September 25, 2026

Savvas Realize Assignment Loading Issue

Detected by Pingoru
Sep 25, 2026, 05:29 PM UTC
Resolved
Sep 25, 2026, 07:32 PM UTC
Duration
2h 3m
Affected: Realize
Timeline · 2 updates
  1. investigating Sep 25, 2026, 05:29 PM UTC

    Our team is investigating an issue that may intermittently prevent users from accessing assignments. We are investigating this and will provide updates as available. If users encounter any issues, we recommend performing a cache clear to resolve the issue. This can be done by clicking Ctrl + Shift + R (Windows/Linux) or Cmd + Shift + R (Mac) on the affected page.

  2. resolved Sep 25, 2026, 07:32 PM UTC

    Our team has corrected the issue.

Read the full incident report →

Notice September 23, 2026

My Library Shared with me tab error

Detected by Pingoru
Sep 23, 2026, 11:53 PM UTC
Resolved
Sep 24, 2026, 03:55 AM UTC
Duration
4h 2m
Affected: Realize
Timeline · 2 updates
  1. investigating Sep 23, 2026, 11:53 PM UTC

    The issue reported earlier with My Library not loading has been resolved, however we are still investigating a concern with the ‘Shared with me’ tab. There is a workaround to get to the content that has been shared until the issue can be resolved. If receiving the error: “Sorry, something went wrong. Please come back later.” Then paste this specific Savvas Realize url in the browser address bar: https://www.savvasrealize.com/dashboard/myLibrary/sharedWithMe?locale=en This will allow the user to resume all activity during their session.

  2. resolved Sep 24, 2026, 03:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 23, 2026

Intermittent Savvas Realize My Library / Content Loading issues

Detected by Pingoru
Sep 23, 2026, 03:59 PM UTC
Resolved
Sep 23, 2026, 11:51 PM UTC
Duration
7h 52m
Affected: Realize
Timeline · 2 updates
  1. monitoring Sep 23, 2026, 03:59 PM UTC

    Some users may see intermittent issues with content loading in My Library and potentially elsewhere within Savvas Realize. If users encounter any issues, we recommend performing a cache clear to resolve the issue. This can be done by clicking Ctrl + Shift + R (Windows/Linux) or Cmd + Shift + R (Mac) on the affected page. Our team is working to resolve this so that no cache clears are required.

  2. resolved Sep 23, 2026, 11:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 28, 2026

Savvas Realize Classes Loading Issue

Detected by Pingoru
Aug 28, 2026, 05:30 PM UTC
Resolved
Aug 28, 2026, 05:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 28, 2026, 06:38 PM UTC

    We briefly experienced an issue where users were experiencing slowness and were unable to load Classes. Teams immediately identified the root cause and the issue is now resolved. We apologize for any inconvenience this might have caused. -Savvas Platform Management Team

Read the full incident report →

Minor August 12, 2026

Math Digital Practice Assignment Issue

Detected by Pingoru
Aug 12, 2026, 10:03 PM UTC
Resolved
Aug 15, 2026, 04:28 PM UTC
Duration
2d 18h
Affected: Realize
Timeline · 2 updates
  1. investigating Aug 12, 2026, 10:03 PM UTC

    Teachers and students using math digital practice assignments may intermittently see an alert notification when opening certain items. Uses can close the alert and move on. We are working to correct this as quickly as possible.

  2. resolved Aug 15, 2026, 04:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 8, 2026

Login Issues

Detected by Pingoru
Jun 08, 2026, 12:56 PM UTC
Resolved
Jun 08, 2026, 01:46 PM UTC
Duration
50m
Affected: RealizeRealize Reports
Timeline · 4 updates
  1. investigating Jun 08, 2026, 12:56 PM UTC

    We are aware and actively working to resolve issues with the Realize log in, Assessment Mastery Report, and Realize Admin Reports.

  2. investigating Jun 08, 2026, 01:42 PM UTC

    The issue is resolved.

  3. investigating Jun 08, 2026, 01:42 PM UTC

    Reports are now running as expected.

  4. resolved Jun 08, 2026, 01:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 8, 2026

Intermittent issues in Realize

Detected by Pingoru
Jun 08, 2026, 12:50 PM UTC
Resolved
Jun 08, 2026, 01:46 PM UTC
Duration
55m
Affected: RealizeRealize ReaderEasyBridge
Timeline · 2 updates
  1. investigating Jun 08, 2026, 12:50 PM UTC

    Users may be experiencing intermittent issues in Realize. Our teams are actively investigating the issue.

  2. resolved Jun 08, 2026, 01:46 PM UTC

    This issue has been resolved.

Read the full incident report →

Major May 8, 2026

Savvas Realize content loading issue

Detected by Pingoru
May 08, 2026, 06:43 PM UTC
Resolved
May 08, 2026, 10:32 PM UTC
Duration
3h 49m
Affected: Realize
Timeline · 4 updates
  1. investigating May 08, 2026, 06:43 PM UTC

    Our team is reviewing a content issue which is preventing lesson plan pages from loading. Our team is investigating the issue and will work to resolve as soon as possible.

  2. investigating May 08, 2026, 06:46 PM UTC

    We are continuing to investigate this issue.

  3. identified May 08, 2026, 09:59 PM UTC

    The issue was identified and the team has verified the fix in our testing environment. We will be deploying a fix to the customer facing environment soon.

  4. resolved May 08, 2026, 10:32 PM UTC

    This issue has been resolved.

Read the full incident report →

Notice February 24, 2026

Outlier Student LMS: Quizzes and Exams temporarily unavailable

Detected by Pingoru
Feb 24, 2026, 03:11 PM UTC
Resolved
Feb 24, 2026, 03:53 PM UTC
Duration
42m
Affected: Outlier.org
Timeline · 4 updates
  1. identified Feb 24, 2026, 03:11 PM UTC

    Students receive a network error modal when trying to submit quizzes and assignments, even when network connection is stable. We have identified a fix.

  2. identified Feb 24, 2026, 03:27 PM UTC

    A fix has been deployed for Exams. Quizzes are still unavailable.

  3. monitoring Feb 24, 2026, 03:44 PM UTC

    A fix has been implemented and we are monitoring the results. Students can now take Quizzes and Exams in the Outlier LMS.

  4. resolved Feb 24, 2026, 03:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 10, 2026

Savvas Realize Interactive Content Loading Issue

Detected by Pingoru
Feb 10, 2026, 09:58 PM UTC
Resolved
Feb 10, 2026, 09:58 PM UTC
Duration
—
Affected: Realize
Timeline · 1 update
  1. resolved Feb 10, 2026, 09:58 PM UTC

    Some customers may have noticed issues loading specific interactive features in Savvas Realize content items. The issue was triggered due to a problem with AWS, impacting many web sites across the Internet including Savvas Realize. The issue is resolved now and our engineers are closely monitoring system performance.

Read the full incident report →

Minor January 23, 2026

Savvas Realize login issue

Detected by Pingoru
Jan 23, 2026, 05:59 PM UTC
Resolved
Jan 23, 2026, 06:41 PM UTC
Duration
42m
Affected: Realize
Timeline · 2 updates
  1. investigating Jan 23, 2026, 05:59 PM UTC

    Some users are reporting issues with logging into Realize. Our team is investigating the issue and will provide an update as soon as possible.

  2. resolved Jan 23, 2026, 06:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 19, 2025

Savvas Realize Login Issue

Detected by Pingoru
Dec 19, 2025, 04:24 PM UTC
Resolved
Dec 19, 2025, 09:53 PM UTC
Duration
5h 29m
Affected: RealizeRealize ReaderRealize ReportsEasyBridgeSuccessMakerMomentum AssessmentsOutlier.orgiLit
Timeline · 2 updates
  1. identified Dec 19, 2025, 04:24 PM UTC

    Some customers may be experiencing issues while logging in to Savvas Realize. To fix this issue, please clear your browser cookies and retry login.

  2. resolved Dec 19, 2025, 09:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 3, 2025

Savvas Platform Performance Issue

Detected by Pingoru
Dec 03, 2025, 06:01 PM UTC
Resolved
Dec 03, 2025, 07:00 PM UTC
Duration
59m
Affected: RealizeRealize ReaderRealize ReportsEasyBridgeSuccessMakerMomentum AssessmentsOutlier.org
Timeline · 3 updates
  1. investigating Dec 03, 2025, 06:01 PM UTC

    Savvas Realize, SuccessMaker, Realize Reader and Realize Admin Reports are experiencing performance issues which may impact users' ability to log in. Our team is reviewing the issue now and working to restore service.

  2. investigating Dec 03, 2025, 06:26 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 03, 2025, 07:00 PM UTC

    This incident has been resolved. Our web host AWS experienced an issue which impacted Realize along with a number of other web sites. We appreciate your patience with this issue.

Read the full incident report →

Major November 18, 2025

Outlier Services

Detected by Pingoru
Nov 18, 2025, 02:09 PM UTC
Resolved
Nov 18, 2025, 05:15 PM UTC
Duration
3h 6m
Affected: Outlier.org
Timeline · 2 updates
  1. investigating Nov 18, 2025, 02:09 PM UTC

    Due to a partner outage, students are experiencing an elevated error rate when working through assignments. There are some instances when a student may not be able to get to the course.

  2. resolved Nov 18, 2025, 06:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 23, 2025

Savvas Login Issue

Detected by Pingoru
Oct 23, 2025, 05:57 PM UTC
Resolved
Oct 23, 2025, 06:37 PM UTC
Duration
40m
Affected: RealizeEasyBridge
Timeline · 2 updates
  1. investigating Oct 23, 2025, 05:57 PM UTC

    Customers who access Realize via Easybridge, for example any customer using Single Sign On, will experience an issue logging in right now. Our team is aware of this and working to resolve as soon as possible. If you do receive an error message, you can go to the following URL once the error message displays: https://www.savvasrealize.com/dashboard/viewer

  2. resolved Oct 23, 2025, 06:37 PM UTC

    We've temporarily routed all EasyBridge users directly to Realize. We're still working on restoring full EasyBridge capability to admins and to teachers and students who use EasyBridge to get to other tools like iLit.

Read the full incident report →

Notice October 20, 2025

Savvas Realize Performance Issues

Detected by Pingoru
Oct 20, 2025, 01:46 PM UTC
Resolved
Oct 21, 2025, 01:42 AM UTC
Duration
11h 55m
Affected: RealizeRealize ReaderRealize ReportsEasyBridgeSuccessMakerMomentum Assessments
Timeline · 4 updates
  1. monitoring Oct 20, 2025, 01:46 PM UTC

    Due to an issue with our cloud services provider, users may see slow performing pages and other issues. We are monitoring the situation and in active dialog with our provider to resolve this as soon as possible.

  2. monitoring Oct 20, 2025, 04:38 PM UTC

    A number of Savvas products may still be experiencing issues due to an ongoing AWS incident. We are working on recovering as soon as possible. You can follow the status of AWS' issues at https://health.aws.amazon.com/health/status

  3. monitoring Oct 20, 2025, 10:23 PM UTC

    The AWS incident is still ongoing, but most Realize and other Savvas digital products are functioning normally. We are still monitoring the situation with AWS closely.

  4. resolved Oct 21, 2025, 01:42 AM UTC

    This incident has been resolved.

Read the full incident report →