SashiDo incident

[EU/APPS] - Increased rate of unhealthy applications

Resolved after 4 hours 19 minutes, affecting Europe, on March 28, 2024.

resolved Mar 29, 2024, 02:44 AM UTC

Issue is resolved and for more than 1 hour there are no reports for unhealthy applications.

Started
Mar 28, 2024, 10:25 PM UTC
Resolved
Mar 29, 2024, 02:44 AM UTC
Duration
4h 19m
Detected by Pingoru
Mar 28, 2024, 10:25 PM UTC

Affected components

Europe

Update timeline

  1. investigating Mar 28, 2024, 10:25 PM UTC

    We're experiencing an increased rate of unhealthy applications. Currently we are looking into the issue.

  2. investigating Mar 28, 2024, 10:36 PM UTC

    There is an incident in the data centre with fiber optic cut: https://status.scaleway.com/incidents/pfy8f7mg6hk4 We are investigating if that is connected with the outage of our servers.

  3. identified Mar 28, 2024, 11:51 PM UTC

    Our datacenter provider has confirmed that the recent incident impacts a segment of our infrastructure. Our team is actively collaborating with them to expedite the resolution of the issues leading to this service disruption. Rest assured, we prioritise efforts to restore full functionality as swiftly as possible.

  4. monitoring Mar 29, 2024, 02:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 29, 2024, 02:44 AM UTC

    Issue is resolved and for more than 1 hour there are no reports for unhealthy applications.

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