Sapling incident

Sporadic downtime in previous hour due to database migration

Resolved after 13 hours, affecting API and Backend and 1 more, on September 10, 2026.

resolved Sep 11, 2026, 12:39 AM UTC

From 4:30 to 5:30pm PDT on Sep. 10, 2026, a database migration overloaded the production database with two other read-heavy jobs running at the same time. The issue has been identified and resolved.

Started
Sep 10, 2026, 11:30 AM UTC
Resolved
Sep 11, 2026, 12:30 AM UTC
Duration
13h
Detected by Pingoru
Sep 10, 2026, 11:30 AM UTC

Affected components

APIBackendWebsiteFrontend Integration (Extensions)

Update timeline

  1. resolved Sep 11, 2026, 12:39 AM UTC

    From 4:30 to 5:30pm PDT on Sep. 10, 2026, a database migration overloaded the production database with two other read-heavy jobs running at the same time. The issue has been identified and resolved.

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