Resolved after 7 hours 15 minutes, affecting SAP for Me, on May 18, 2024.
Issue is still ongoing. Our support team is working with highest priority to resume the service. If you need urgent assistance with a case, please contact your SAP Local Support Center (https://support.sap.com/contactus). If you need urgent assistance as a Partner, please contact Partner Support ([email protected]). We apologize for any inconvenience caused. Kind regards, SAP SE – Intelligent Enterprise Solutions
Affected components
Update timeline
- investigating May 18, 2024, 09:04 PM UTC
SAP for Me is currently unavailable. Our support team is working with highest priority to identify the root cause and resume service. If you need urgent assistance with a case, please contact your SAP Local Support Center (https://support.sap.com/contactus). If you need urgent assistance as a Partner, please contact Partner Support ([email protected]). We apologize for any inconvenience caused. Kind regards, SAP SE – Intelligent Enterprise Solutions
- investigating May 18, 2024, 10:25 PM UTC
SAP for Me is currently unavailable. Issue has been identified. Our support team is working with highest priority to identify the root cause and resume service. If you need urgent assistance with a case, please contact your SAP Local Support Center (https://support.sap.com/contactus). If you need urgent assistance as a Partner, please contact Partner Support ([email protected]). We apologize for any inconvenience caused. Kind regards, SAP SE – Intelligent Enterprise Solutions
- investigating May 18, 2024, 10:28 PM UTC
We are continuing to investigate this issue.
- identified May 18, 2024, 10:55 PM UTC
System maintenance is currently ongoing. If you need urgent assistance with a case, please contact your SAP Local Support Center (https://support.sap.com/contactus). If you need urgent assistance as a Partner, please contact Partner Support ([email protected]). We apologize for any inconvenience caused. Kind regards, SAP SE – Intelligent Enterprise Solutions
- identified May 19, 2024, 03:39 AM UTC
Issue is still ongoing. Our support team is working with highest priority to resume the service. If you need urgent assistance with a case, please contact your SAP Local Support Center (https://support.sap.com/contactus). If you need urgent assistance as a Partner, please contact Partner Support ([email protected]). We apologize for any inconvenience caused. Kind regards, SAP SE – Intelligent Enterprise Solutions
- resolved May 19, 2024, 04:20 AM UTC
This incident has been resolved.
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