SAP for Me & SAP ONE Support Launchpad incident
Important: Attachment Upload Temporarily Unavailable
Resolved after 4 hours 15 minutes, affecting SAP for Me, on February 19, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Feb 19, 2024, 12:33 PM UTC
Currently, the upload/download for attachments to customer cases is unavailable. Our team is working diligently to resolve this issue. We appreciate your patience and understanding. If you need urgent assistance with a case, please contact your SAP Local Support Center (https://support.sap.com/contactus). If you need urgent assistance as a Partner, please contact Partner Support ([email protected]).
- investigating Feb 19, 2024, 12:36 PM UTC
We are continuing to investigate this issue.
- identified Feb 19, 2024, 03:41 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 19, 2024, 04:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 19, 2024, 04:48 PM UTC
This incident has been resolved.
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