SAP Conversational AI incident
Intermittent outages on /dialog and /request enddpoints
Major Vendor's status page →
Resolved after 3 hours 8 minutes, affecting [US10] Dialog and [EU10] Channels Connector and 1 more, on April 16, 2020.
Dear Patron, We started observing issues in the platform starting at 1am CEST this morning. The Ops team is investigating the root cause on priority. Regards SAP Conversational AI Team
Affected components
[US10] Dialog[EU10] Channels Connector[EU10] NLU Analysis[US10] Channels Connector[US10] NLU Analysis
Update timeline
- investigating Apr 16, 2020, 03:31 AM UTC
Dear Patron, We started observing issues in the platform starting at 1am CEST this morning. The Ops team is investigating the root cause on priority. Regards SAP Conversational AI Team
- resolved Apr 16, 2020, 06:40 AM UTC
This incident has been resolved.
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