Resolved after 1 hour 4 minutes, affecting SAP Conversational AI, on April 21, 2020.
Dear Patron, Issue on the CF backing service is fixed and platform is back to being operational. Regards SAP Conversational AI Team
Affected components
Update timeline
- investigating Apr 21, 2020, 03:29 PM UTC
Dear Patron, Starting 5:15pm CEST, we observed that the CAI Platform is having partial outages. We are investigating the issue on priority. Regards, SAP Conversational AI Team
- identified Apr 21, 2020, 03:48 PM UTC
The issue has been identified in the SAP Cloud Platform. Colleagues from CP are working to resolve this issue on highest priority More detailed status here https://sapcp.statuspage.io/incidents/290g9zm7r3qq Thanks SAP Conversational AI Team
- resolved Apr 21, 2020, 04:34 PM UTC
Dear Patron, Issue on the CF backing service is fixed and platform is back to being operational. Regards SAP Conversational AI Team
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