Resolved after 3 hours 14 minutes, affecting SAP Conversational AI, on July 10, 2020.
Problematic service has been restarted and the investigation is being carried out while we are monitoring the system.
Affected components
Update timeline
- investigating Jul 10, 2020, 01:09 AM UTC
Dear Patrons, We are observing a degraded performance on our platform starting 11:49 pm UTC. We are currently investigating the issue. The performance issues affect a few requests, while the platform continues to serve the remaining requests on time. Regards SAP Conversational AI Team
- monitoring Jul 10, 2020, 01:44 AM UTC
Problematic service has been restarted and the investigation is being carried out while we are monitoring the system.
- resolved Jul 10, 2020, 04:24 AM UTC
This incident has been resolved.
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