SAP Conversational AI incident

Outage on SAP Conversational AI platform

Resolved after 39 minutes, affecting [EU10] Design Time and [US10] Design Time, on November 5, 2020.

monitoring Nov 05, 2020, 03:08 PM UTC

A fix has been implemented and we are monitoring the results.

Affected components

[EU10] Design Time[US10] Design Time

identified Nov 05, 2020, 03:01 PM UTC

Dear Customers, Due to an ongoing issue with SAP Cloud Platform backing services, some of the platform operations may be intermittently unavailable. More information here: https://sapcp.statuspage.io/incidents/7vzwy8ygvn7g. SAP Cloud Platform support teams are looking into the incident. This does not affect the bot runtime and dialog endpoints. We will monitor the progress of this issue and keep you posted. We apologize for the inconvenience. Regards, SAP Conversational AI Team
monitoring Nov 05, 2020, 03:08 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Nov 05, 2020, 03:41 PM UTC

This incident has been resolved and the platform is fully operational.

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