Resolved after 1 day, on November 12, 2020.
Dear users, We have recorded an outage on /dialog and /request endpoint between 4:11 AM CET and 4:17 AM CET. During this outage, all user bots were unresponsive. The platform functionality is back to normal. We are conducting the root cause analysis of this incident to prevent it from re-occuring. We apologize for the inconvenience. Regards SAP Conversational AI Team
Update timeline
- resolved Nov 13, 2020, 06:36 AM UTC
Dear users, We have recorded an outage on /dialog and /request endpoint between 4:11 AM CET and 4:17 AM CET. During this outage, all user bots were unresponsive. The platform functionality is back to normal. We are conducting the root cause analysis of this incident to prevent it from re-occuring. We apologize for the inconvenience. Regards SAP Conversational AI Team
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