SAP Conversational AI incident
Outage on SAP Conversational AI platform
Critical Vendor's status page →
Resolved after 4 hours 18 minutes, affecting SAP Conversational AI, on November 19, 2020.
A fix has been implemented and we are monitoring the results.
Affected components
SAP Conversational AI
Update timeline
- identified Nov 19, 2020, 01:34 PM UTC
Dear Customers, We have identified an outage of SAP Cloud Platform which is causing outage on CAI. We are working with SAP CP colleagues to bring the platform back to stability asap. We regret the inconvenience. Regards, SAP Conversational AI Team
- identified Nov 19, 2020, 01:38 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 19, 2020, 04:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 19, 2020, 05:33 PM UTC
This incident has been resolved and the platform is fully operational.
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