SAP Conversational AI incident
Outage on SAP Conversational AI platform /dialog endpoints
Resolved after 3 hours 16 minutes, affecting SAP Conversational AI, on February 19, 2021.
We have deployed a fix in production and the system is back to normal. We are monitoring the stability of the platform.
Affected components
Update timeline
- investigating Feb 19, 2021, 12:27 PM UTC
We are currently experiencing outages on our /dialog endpoints. Our team is working on identifying and fixing the issue. We apologize for the inconvenience.
- identified Feb 19, 2021, 12:33 PM UTC
We have identified the root cause of the outage and we are working on a fix. Fix will be implemented as soon as possible.
- identified Feb 19, 2021, 12:41 PM UTC
We are still working to resolve the issue. We regret the inconvenience caused. Regards, SAP Conversational AI Team
- monitoring Feb 19, 2021, 12:49 PM UTC
We have deployed a fix in production and the system is back to normal. We are monitoring the stability of the platform.
- resolved Feb 19, 2021, 03:17 PM UTC
This incident has been resolved and the platform is fully operational.
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