Resolved after 2 hours 27 minutes, affecting SAP Conversational AI, on March 24, 2021.
Dear Users, This incident has been resolved and the platform is fully operational. We thank you for your patience. Regards, The SAP Conversational AI team
Affected components
Update timeline
- investigating Mar 24, 2021, 04:09 PM UTC
Dear Users, We are currently experiencing outages on our /dialog endpoints. Our team is working on identifying and fixing the issue. We apologize for the inconvenience. Regards, The SAP Conversational AI team
- monitoring Mar 24, 2021, 04:12 PM UTC
Dear Users, We have deployed a fix in production and the system is back to normal. We are monitoring the stability of the /dialog endpoints. Regards, The SAP Conversational AI team
- investigating Mar 24, 2021, 04:14 PM UTC
Dear Users, We are currently experiencing outages on our /dialog endpoints. Our team is working on identifying and fixing the issue. We apologize for the inconvenience. Regards, The SAP Conversational AI team
- identified Mar 24, 2021, 04:22 PM UTC
Dear Users, We have identified the root cause of the outage and we are working on a fix. Fix will be implemented as soon as possible. Thank you for your patience. Regards, The SAP Conversational AI team
- monitoring Mar 24, 2021, 04:42 PM UTC
Dear Users, We have deployed a fix in production and the system is back to normal. We are monitoring the stability of the dialog endpoints. Regards, The SAP Conversational AI team
- resolved Mar 24, 2021, 06:37 PM UTC
Dear Users, This incident has been resolved and the platform is fully operational. We thank you for your patience. Regards, The SAP Conversational AI team
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