SAP Conversational AI incident
Outage on SAP Conversational AI platform
Resolved after 2 hours 57 minutes, affecting SAP Conversational AI and [US10] Dialog and 1 more, on May 21, 2021.
Dear Users, This incident has been resolved and the platform is fully operational. We thank you for your patience. Regards, The SAP Conversational AI team
Affected components
Update timeline
- investigating May 21, 2021, 05:53 PM UTC
Dear Users, We are currently experiencing outages on our platform. Our team is working on identifying and fixing the issue. We apologize for the inconvenience. Regards, The SAP Conversational AI team
- monitoring May 21, 2021, 06:07 PM UTC
Dear Users, We have fixed the issue in production and the system has returned to normalcy. We are monitoring the stability of the platform. Regards, The SAP Conversational AI team
- resolved May 21, 2021, 08:50 PM UTC
Dear Users, This incident has been resolved and the platform is fully operational. We thank you for your patience. Regards, The SAP Conversational AI team
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